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Delivery details

Wales Lockdown

Tne shop will be open for reduced hours, deliveries and returns will continue almost as usual

We will not be opening on Wednesday, so will only be posting on Monday, Tuesday, Thursday and Friday

UK

All orders sent by Royal Mail Special Delivery, FREE over £100, £4 if under £100

We only deliver to the cardholder's billing address.

We post Mondays to Friday, please order by 11am to ensure we can post your order the same day.

Alternatively you can of course collect your purchases from our shop in Wrexham, see its location here.  Do note the limited opening hours.  The shop is open Monday to Saturday but not Wednesday from 10am to 1pm.

Royal Mail Special Delivery:

This service provides tracking throughout the whole delivery process, and is fully insured.  You have to see the postman as he needs your name. 

You should recieve the package the day after we post it, although Saturday delivery is not guaranteed.  However during the Covid crisis we have had a few parcels delivered a day later, so please try not to rely on next day delivery. 

Delivery to EU countries

The UK is outside the EU so you will have to pay VAT and other import taxes on top of the price you pay us, plus a charge for collecting them.  The parcel will be delayed until this amount is collected.

Sent by Royal Mail International Tracked and Signed. Delivery is free on items above £150 and £8 for those under £150.

Rest of world

Sent by Royal Mail  international tracked and signed with free delivery on orders over £200 and costs £10 for orders below that amount.

We have only sorted out shipping to certain countries.  If yours is not listed, please email us and we'll see what we can do to get the order to you.

How quickly will my order get despatched?

We post on Monday, Tuesday, Thursday and Friday, during the afternoon of all those days.