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Delivery details

We will send you an e-mail when we have posted your item/s confirming the despatch details.

All items will be supplied in one of our attractive presentation boxes.

UK:

All orders sent by Royal Mail Special Delivery, FREE over £100, £3 if under £100

We only deliver to the cardholder's address.

Alternatively you can of course collect your purchases from our shop in Wrexham, see its location here.

Delivery to Western European countries and Poland: 

Sent by Royal Mail International Tracked and Signed. Delivery is free on items above £150 and £8 for those under £150.

The Royal Mail International Team has warned us that there are currently major delays in delivering any package to Europe caused by heightened security alert levels, which mean a parcel may well take at least 2-4 weeks before it is delivered. This is entirely outside the control of either Royal Mail or the postal system of the country it’s being delivered to, and because the item is not strictly in the postal system during the time it is at the security centre at the airport, even the tracking system on Royal Mail website does not always give much information.  We are sorry about this, but you will understand it is outside our control.

Delivery to Canada and U.S.A

Sent by Royal Mail  international tracked and signed with free delivery on items over £200 and costing £10 for items below this price.

As noted in our warning for Europe, delivery may be delayed by heightened security alert level.  At the moment we do not know how long a delay is possible.

How quickly will my order get despatched?

Please note the following will only apply if the days involved are not a public holiday.  Our staff don’t work those days, so all deliveries will be delayed.  Contact us to confirm when you can expect delivery if holiday dates are involved, and the timing is important.

Orders received before 12 noon Monday to Friday will be posted the same day.  Orders received after 12 noon Monday to Thursday will be posted the following day.  Orders received between Friday 12 noon and Monday 12 noon will be posted on the Monday.

Royal Mail Special Delivery:

This service provides tracking throughout the whole delivery process, and is fully insured.  It is guaranteed to arrive next working day by 1pm (UK only), and will require a signature on delivery.